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Welcome to our page all about Shipping. This page provides an introduction to our shipping processes, as well as a section on tips and tricks on how to successfully use our shipping processes and maximize your profits.
Value Added Services
We manage the entire logistical process of picking up and delivering the goods.
Tracking of your shipment.
Assistance with questions regarding International shipping arrangements.
Detailed reporting.
We deliver anywhere in the US at anytime.
Dedicated customer service support.
A liaison between both parties to provide neutral, unbiased support in the event that you have a dispute regarding your merchandise.
We minimize your liability by using FOB destination shipping methods rather than FOB origin. By using FOB destination shipping methods, the Buyer does not own the product until the sign for the package at their location. FOB Origin shipping, means that the Buyer owns the merchandise from the time it is put on a truck. By using FOB Origin, the Buyer relinquishes their right to dispute the merchandise.
Daily analysis of our shipping processes and procedures to uncover the most economical and reliable way to ship your merchandise.
General Guidelines for Shipment Size
Small Package: Under 200 lbs. or no more than 5 boxes
LTL: 12 pallets and more than 200 lbs.
Full Truckload: 13 pallets or more
Small Package
Factors that May Affect your Shipping Rate
- There is a minimum charge of $35 for each small package shipment
- The shipping charge is calculated on a per box rate, so we encourage our sellers to combine boxes when possible.
- All of our merchandise is insured, regardless of the condition.
- Location - items that are shipped to Hawaii, Alaska, and Puerto Rico incur a higher shipping rate
LTL
Factors that May Affect your Shipping Rate
- We insure the merchandise to the full value of the product.
- The shipping rate is based on distance, class and weight, so some packages that are heavier or have to travel a further distance will be more expensive to ship.
- Each of our shipping quotes is a spot quote based on our tariff, since the location and delivery of the merchandise differs for nearly every transaction. A spot quote is the cost to ship the goods based on our existing tariff. Cost of fuel and residential locations can cause an increase from the spot quote to your final shipping price.
- In the current economy, the price of oil has been steadily rising, so our pricing has to reflect these conditions.
- High risk cities - Please note that if either your shipping address or the Seller's pick-up address is in New York City, Los Angeles, or Washington, DC, that your shipping estimate and final cost may be higher than expected. The Department of Homeland Security has identified these areas as high risk, and our carriers have adjusted their rates accordingly.
- It is more expensive to ship to a residence than to a commercial location.
Truckload
Factors that May Affect your Shipping Rate
- We will not ship truckload auctions to residences.
- There is a minimum charge of $550 per truckload.
- The weight of the merchandise does not matter, however the weight must be less than 40,000 lbs.
- If your location does not have a dock, the shipping rate will be higher because there are fewer trucks that have the necessary equipment to handle this type of request.
- Items that are being shipped to major metropolitan areas incur higher rates. The Department of Homeland Security has identified these areas as high risk, and our carriers have adjusted their rates accordingly.
Shipping Tips & Tricks
Know the Shipping Details of your Auction. Note the size classification and the weight of the merchandise located in the Shipping Information section of each auction listing. This information will aid in your decision process, as they will help determine the shipping cost.
Update your Shipping Information. Before you bid, verify your shipping address on the Profile tab of the My Account section. Make sure your shipments will be delivered to the right location.
Know the Corporate Policies. Always be aware of a company's policies regarding shipping, returns, damaged merchandise, and fraud. Knowing these policies will help you make safer buying decisions. View our policies on the Buyer Help Page.
Accepting Shipments from Us.
If you receive a package from Liquidation.com and one of the following has occurred -
The boxes or shipment is badly damaged
There is no shrink wrap
It is missing product
Do not accept it if you can't mark an exception. Mark the bill of lading, and note the exceptions.
Questions about Shipping? Contact the Buyer Relations team at 800-310-4604 or via email at shipping@liquidation.com. International buyers contact us at 202-467-6868.
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