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| Privacy Policy for the Online Marketplace - Liquidation.com
LAST UPDATED: 11/12/07. |
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Liquidation.com, a Liquidity Services, Inc. marketplace, is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. Because Liquidity Services, Inc. wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. By displaying the TRUSTe trustmark, Liquidity Services, Inc. has agreed to notify you of: |
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If you have questions or concerns regarding this policy, you should first contact the Buyer Relations Department via phone at (800) 498-1909 or via e-mail at support@liquidation.com. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with Liquidity Services, Inc. to resolve your concerns. Liquidity Services, Inc. has created this privacy policy in order to demonstrate our firm commitment to privacy. We log your IP address, browser type, access times, and referring site to help diagnose potential problems with our server, and to administer our website. Your IP address is used to gather broad demographic information. Our log files are not tied to personally identifiable information. Our site uses cookies to keep track of your user account. We use cookies to deliver content specific to your interests, to save your username so you don't have to re-enter it each time you visit our site, and for other purposes. For our site to function properly, you need to have cookies enabled. Our cookies are not tied to personally identifiable information. Some of our business partners (e.g., tracking utility) use cookies on our site. We have no access to or control over these cookies. We use a third-party tracking service that uses cookies to track non-personally identifiable information about visitors to our site in the aggregate. This is collected to track usage. Volume, and conversion statistics to improve the content and functionality of our site. Our third party advertising companies may employ the use of a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help them better manage content on their site by informing what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. The main difference between the two is that clear gifs are invisible on the page and are much smaller, about the size of the period at the end of this sentence. Clear gifs are NOT tied to users' personally identifiable information. We have no access or control over these third party Web beacons. Our site's registration form requires users to give us contact information (such as their name and email address) and business information (such as business type, expected volume and transactions). We use customer contact information from the registration form to send the user our Buyer Alert email. This information is never sold or rented out to third parties. Users can Opt-in or Opt-out of receiving the newsletter during registration. Later, users who no longer wish to receive these emails may opt-out; see the choice/opt-out section below. The customer's contact information is also used to contact the visitor when necessary (for instance to verify registration information, or collect payment for transactions). Business information that is collected is used to check the users' qualifications for registration. Third parties may be used to verify the identity of the user. Demographic and profile data is also collected at our site. We use this data to tailor the visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. This site contains links to other sites. Liquidity Services, Inc. is not responsible for the privacy practices or the content of such Web sites. As a service to the user, the site offers a feature that allows a user to send auction details to a person via e-mail. The e-mail address of the recipient is used to to send a one-time email about auction details only and is not used or saved by Liquidity Services, Inc. As a service to the user, the site offers a feature that allows the user to send us feedback. This information is used to respond directly to your questions or comments. We may also file your comments to improve the site, or review and discard your comments. Your personal information is only shared with explicit permission. Auction information collected during the posting and bidding process is considered public information. The site also offers a Question and Answer message board. Any information collected in this message board is considered public information; see "Public Forums" below. Although the site facilitates communications between buyer and seller, no information about either user is exchanged. During the transaction process, financial information (credit card or bank information) is collected from the buyer to pay for the transaction. The site uses a third party to verify and process credit cards. All information exchanged with the credit card processor is encrypted. In addition the site will collect address information from the buyer to facilitate shipping of the goods. This address information may be exchanged with our third party shipping partners to manage the shipment of the goods from seller to buyer. These service providers may not use information that is shared with them for their own marketing purposes. Public Forums Liquidation.com makes message boards available to its users in connection with specific auctions. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. Security Liquidation.com has security measures in place to protect the loss, misuse and alteration of the information under our control. Our site uses the standard SSL (secure sockets layer) encryption for all sensitive data that is transmitted over the Internet. This includes customers adding data to the web site, and employees transmitting data off the web site. No information, including the passwords that would give access to sensitive information ever flows over the Internet un-encrypted. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Choice/Opt-Out/Deletion Our site provides users the opportunity to opt-out of receiving Buyer Alert emails from us at the point where we request information about the visitor, and at any time the user may contact us and request to have their information removed from the database. The following options are available:
You may not opt-out of service/transactional related communication from the site. Correct/Update This site gives users the following options for changing and modifying information previously provided.
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a prominent notice on our home page. Disclaimer We will not share any of your information with any outside party without your consent unless we are required to by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our web site. Contacting the Web Site If you have any questions about this privacy policy, the practices of this site, or your dealings with this website, please contact us - Webmaster |
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