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March 18, 2019
The growing popularity of online shopping is changing the retail business and affecting everything from shopping malls to the shipping industry. It also means items are returned in greater numbers than ever before.
Free shipping and liberal return policies have made it easy to get a refund for almost anything. Eleven percent of all purchases are returned; some online stores see 30 percent of their sales returned. It's created a massive secondary market, and it has some stores tracking what you bring back.
December 24, 2018
You might typically associate the days after Christmas as a time when people start returning things in mass quantities. But remember all those Black Friday...
May 17, 2018
Graduation season is a becoming a big retail market for consumers – from gifts to gadgets needed for their next stage in life, there certainly will be a lot of money spent...
January 29, 2018
The holiday shopping season might be a distant memory, but with about $692 billion spent according to the National Retail Federation, a new business is booming.
August 3, 2017
Source quality merchandise your customers will be looking for like clothing, electronics, shoes and school supplies. Start with categories you’re familiar with, personally...
January 16, 2017
The post-holiday shopping frenzy is over and now it’s time to figure out what to do with the gifts people don’t want or can’t exchange. So what happens to the drill your...
January 16, 2016
It’s the place where unwanted Christmas gifts go to start a new life on the resale market. The Feisty Ferret Home cage that didn’t work out as planned; the Star Wars mask...
January 14, 2017
Every item in the warehouse, the size of two football fields, someone returned to a seller like Amazon, Wal-Mart or Home Depot. If the box, or if anything is...
January 14, 2017
The weeks, and maybe months, after Christmas are some of the busiest for retailers dealing with hundreds, even millions, of returned or unwanted Christmas gifts
August 17, 2016
Every year, $260 billion in items are returned or exchanged by shoppers. But where does it all go? A lot of it goes to Liquidity Services in Plainfield, where a goldmine of...
July 1, 2016
That phone case you returned to Best Buy has ended up here: In Ed Lawrence’s garage, where he is going through boxes of castaway...
June 30, 2016
Ever buy something and decide to return it? Maybe there was a small tear or the color wasn’t right. Most people don’t think twice about...
January 8, 2016
Ever been curious about where the snow globe you received for Christmas and returned actually ended up? It's a lot closer than you...
March 3, 2020
Ever wonder what happens to all the stuff you return to Amazon? What if you could buy the items other people have returned–thousands of dollars worth of clothing, electronics, toys, anything–for just pennies on the dollar? You can. But is it really a deal?
We went inside the giant warehouse where these products end up. From there, they can be purchased for sometimes a 90% discount. We bought a couple of those crates of items to see what kind of deals you can find and if the products are still worth the discount. The results were varied. And buyer, beware: You might get damaged goods, and you'll likely have to pay for shipping costs.
January 11, 2017
Brought back a gift or two from the Holiday season? These weeks right after Christmas are some of the busiest of the year for retailers, with hundreds of millions of items returned, but it may surprise you to see where they end up.
December 31, 2015
Christmas may be over, but the Christmas returns season is just getting started. You ever wonder where all those unwanted sweaters and toys and electronics end up? Find out what happens to returned items and learn...
January 27, 2015
If you can't wait and you want retail therapy right now, we have a bargain alert you're going to love.
Huge warehouse, holding thousands of items that were returned to stores after Christmas, now going on sale at a huge discount. Here's how to grab the bargains.